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Forum Discussion

Missymoo's avatar
Missymoo
Explorer | Level 4
3 years ago
Solved

Can't edit Microsoft files using the mobile app. I'm getting an error, that there was a bug.

Dropbox keeps crashing every time I try and edit a file - it won't open it and after a couple of attempts it says the app has closed because it has a bug
edit
Microsoft Office
Mobile
  • TrevorS's avatar
    TrevorS
    3 years ago

    This issue has been fixed on the latest stable release on the Android app 336.2.2.

Bob131313's avatar
Bob131313
Explorer | Level 3
3 years ago

Wen i try t to open a file to for example excell, he says there is a bug in the app of dropbox.

Thans he goes bag to the dropbox file and not to excell!?

Help me please.

Emmet's avatar
Emmet
Icon for Community Manager rankCommunity Manager
3 years ago

Hello everyone, 

 

Thank you for bringing this to our attention. Our mobile team has been made aware of this, and are looking into this issue. In the meantime, we recommend using the Dropbox Desktop app or Dropbox web, if possible. We will come back with an update as soon as we know more. 

 

Regards,

 

Dropbox Community Team

  • TrevorS's avatar
    TrevorS
    Icon for Dropbox Engineer rankDropbox Engineer
    3 years ago

    This issue has been fixed on the latest stable release on the Android app 336.2.2.

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