Forum Discussion

Lissa419's avatar
Lissa419
New member | Level 2
2 years ago

Can't find and delete accidental backup files

I use my Dropbox for one purpose: to sync my writing project files from my iPad to Scrivener on my desktop. I plugged in an external hard drive on my desktop and got a pop up asking me if I wante...
Delete
Dropbox Backup
Dropbox Basic
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Lissa419 - sorry to hear you're having issues with this.

 

Could you take a look at your backups page and let me know if you see the backed up files or folders there? 

 

If you could also send us a screenshot of the desktop app's exact status as shown in your menu bar/system tray, I'd appreciate it.

 

Thanks!

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