Forum Discussion

DanielK uhsadfl dsaljfsd's avatar
DanielK uhsadfl dsaljfsd
New member | Level 1
12 months ago

Can't restore a deleted folder. Error: "There was a problem completing this request".

So I deleted a folder, but somehow dropbox deleted the one next to it. Now I can only find that deleted folder under: in the browser, its not in the deleted files part of it. Whenever i dou...
Delete
restore
Shared Folders
DanielK uhsadfl dsaljfsd's avatar
DanielK uhsadfl dsaljfsd
New member | Level 1
12 months ago

Ive tried everything, but what do you mean by rejoining?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hey DanielK uhsadfl dsaljfsd, happy new year!

    Do you see the folder in question, when going to the page that Mark linked above?

    If so, do you see a "Join folder" button when hovering over the folder with your mouse?

    • DanielK uhsadfl dsaljfsd's avatar
      DanielK uhsadfl dsaljfsd
      New member | Level 1
      12 months ago

      No it does not, only in the place of the screenshot.

      And im having the hardest time responding here.

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        12 months ago

        Hi DanielK uhsadfl dsaljfsd, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

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