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brentonlang's avatar
brentonlang
New member | Level 2
8 years ago

Change owner of folder without the owner being available

A disgruntled employee is the owner of a shared folder.  Is there a way to change the owner of the  shared folder without needing to ask that employee to make me the new owner.   I am the admin a...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago

You should be able to do this brentonlang - since you're the admin of the account as you said, you can always use the "sign-in as user" feature to log into this person's account (find the folder in question) and transfer the ownership of the folder to whom you wish. 

 

I hope this helps and please let me know how this goes. Thanks!

  • JimmyPatel's avatar
    JimmyPatel
    New member | Level 2
    6 years ago
    Hi there,

    As an admin I need to change the ownership of the folder from someone who’s account is showing as Deleted in my admin console and also that folder is not shared with me. It’s a request from one of the user in the organisation. What are my options with this?

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