We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
brentonlang
8 years agoNew member | Level 2
Change owner of folder without the owner being available
A disgruntled employee is the owner of a shared folder. Is there a way to change the owner of the shared folder without needing to ask that employee to make me the new owner. I am the admin a...
Walter
Dropbox Community Moderator
6 years agoHi there JimmyPatel; happy Monday and thanks for using Dropbox.
I'm sorry for the late reply; are you still having issues with this?
In case you do and didn't choose to transfer the deleted account's data to another account that's a member of your team upon deleting the account in question, I'd suggest going to your members tab through your Admin Console and from the right hand pane, choose the 'Deleted' option under the 'Member type' header.
Once you find the deleted account in question there, click on the gear icon to the right and select the 'Manage Files' option to transfer them to another member of the team.
I hope this helps and please let me know if you have any more questions, Jimmy.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!