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Forum Discussion
moyay
2 years agoExplorer | Level 4
Chinese characters in my deletion confirmation pop-up on Windows
Hi,
Something new happen recently when I was deleting some files. When I delete something from my Dropbox, I get a notice that they're moving the files to the Recycle Bin and then another pr...
- 2 years ago
Hi there Edward Alan and GrandpaW,
We've released an expected fix in our Beta Build 192.3.4492.
PS: auto-updates for this are available to everyone who chose "Include me on early releases" on the Settings page.
Let us know if you have rolled out this version and still see these characters
Thanks,
Sam
Hannah
Dropbox Community Moderator
2 years agoSorry to hear about this, GerardoPetrosino and Sabertooth.
Are you on a Windows computer like moyay too? Which Windows version would that be?
GerardoPetrosino
2 years agoExplorer | Level 3
@Hannah I'm working on Windows 7 Professional
Thank you
- Megan2 years ago
Dropbox Community Moderator
Hey GerardoPetrosino, is this a regular thing, or does this happen out of the blue?
If you also had a screenshot, I'd more than appreciate it. Thanks!
- margTD2 years agoNew member | Level 2
I've had the same issue since yesterday and am also using Windows 7 Professional.
- GerardoPetrosino2 years agoExplorer | Level 3
The same as replied by margTD, I also confirm that the symbols/asian characters in the notification box change every time, even for the same file (i.e. if I don't remove the file pressing "cancel" and I delete the same file again)
- Liviuk2 years agoExplorer | Level 3
Me too (I noticed that in Windows 7), also symbols are changing or changing position. Maybe it matters, recently I installed Dropbox Passwords on Android Phone and I use Dropbox Passwords in Opera Browser. On Windows 11 the first question from #moyay with moving file to Recycle Bin does not appear, only the second question that is all right, without assian characters.
- caraparker2 years agoNew member | Level 2
Same issue, same OS (Windows 7 Pro). Just noticed it happening for the first time this morning!
- GrandpaW2 years agoExplorer | Level 4
- Sam DBX2 years ago
Community Manager
Hi there Edward Alan and GrandpaW,
We've released an expected fix in our Beta Build 192.3.4492.
PS: auto-updates for this are available to everyone who chose "Include me on early releases" on the Settings page.
Let us know if you have rolled out this version and still see these characters
Thanks,
Sam
- martab2 years agoHelpful | Level 6
I've installed the beta build 192.3.4492 two days ago, and I confirm my Dropbox is working properly again, with no random characters, anywhere.
Thanks for moving this up, and for the fix 👍 Cheers.
- Edward Alan2 years agoHelpful | Level 5
I installed the Dropbox 192.3.4492 Offline Installer.x64, and it fixed the issue.
- Sam DBX2 years ago
Community Manager
Great news 😃
Thanks for the feedback.
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