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Forum Discussion

moyay's avatar
moyay
Explorer | Level 4
2 years ago
Solved

Chinese characters in my deletion confirmation pop-up on Windows

Hi,    Something new happen recently when I was deleting some files. When I delete something from my Dropbox, I get a notice that they're moving the files to the Recycle Bin and then another pr...
Delete
desktop
Dropbox Basic
Notifications
windows
  • Sam DBX's avatar
    Sam DBX
    2 years ago

    Hi there Edward Alan and GrandpaW,

     

    We've released an expected fix in our Beta Build 192.3.4492.

     

    PS: auto-updates for this are available to everyone who chose "Include me on early releases" on the Settings page.

     

    Let us know if you have rolled out this version and still see these characters

     

    Thanks,

    Sam 

     

     

martab's avatar
martab
Helpful | Level 6
2 years ago

I've been cheking this every day since I pubished here, but no answers. I just untinstalled Dropbox alltogether, cause it really doesn't look good to me. They've already got a data breach not so long ago, which leads me to believe they don't really take security very seriously, and that is not good for those of us who still run windows 7, since it's got no support from Microsoft anymore. I'm already looking for alternative services in case there is no answer any time soon... I'd advise everyone to do the same.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Just tried to escalate for you all 🙂

 

It would help if people could just confirm Dropbox version number as well as OS version. 

 

For info a newer version of Dropbox is available here. That may fix it.

  • Sabertooth's avatar
    Sabertooth
    Explorer | Level 4
    2 years ago

    Hi. Thank you, Mark. I think several people have confirmed that it happens with Windows 7 Pro. Also, that is the Dropbox version I'm running (190.4.6383) and the issue persists.

  • margTD's avatar
    margTD
    New member | Level 2
    2 years ago

    Hi Mark - I'm on 190.4.6383

    • Sam DBX's avatar
      Sam DBX
      Icon for Community Manager rankCommunity Manager
      2 years ago

      Hi everyone, 

       

      Thanks for flagging this.

       

      Confirming here that these are ''garbaged'' characters appearing in the local delete dialogue.

       

      Our team is aware and working on it (and they should not be harmful). 

       

      We'll keep you updated once we've cleared them.

      Thanks!

      Sam

      • Nigelbc's avatar
        Nigelbc
        Explorer | Level 3
        2 years ago

        Happening with me too -  W7 Home premium  DB 190.4.6383

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