Forum Discussion

annette e.1's avatar
annette e.1
Explorer | Level 3
3 years ago

Deleting the synced Documents Folder

I have a lot of junk and duplicate files which I want to remove some from my PC and  all from Dropbox to release space. I unsynced a lot of them and have managed to do that.  Now I find that I can'...
Delete
desktop
Dropbox Backup
Dropbox Basic
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi annette e.1, thanks for bringing this to our attention.

 

It sounds like you might have enabled the Dropbox Backup feature. 

 

Could you try disabling it using these steps to see if this helps remove that folder from the Dropbox folder?

 

Keep me updated with any progress!

  • annette e.1's avatar
    annette e.1
    Explorer | Level 3
    3 years ago

    Hi. I am getting in a real mess here. I now found myself backing up the entire contents of my PC so have just stopped syncing. 

    It's very frustrating.  Would it be better if I delete my account and create a new one with the same email address. 

    Thanks 

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      If you wish you can do that, however, I'd first disable the computer backup feature via the steps in my previous post to prevent any potential data loss on your computer, before deleting the account. 

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