We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
NickArrow
3 years agoExplorer | Level 4
Do Dropbox files vanish during a computer factory reset?
Hi,
As the title says,
Do Dropbox files vanish when you do a factory reset on your computer?
It seems like it because I have read that if you delete the files it also disappear from the dro...
Mark
Super User II
3 years agoNickArrow
3 years agoExplorer | Level 4
Thank you for your conformation!
The reason I'm asking is that I have read that people saying they must have the dropbox and it's folder
on the computer otherwise it's not going to work with dropbox online so I was afraid all the files should get lost if I'm factory reset my computer.
So the files are secure here in the "cloud" during the reset of the computer?
Many thanks!
Regards,
Niklas
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!