Forum Discussion

RJG212's avatar
RJG212
Explorer | Level 4
1 month ago

Documents are just missing but I didn't delete them

I'm on a Windows PC with a laptop as well as a laptop and iPhone. I have a lot of documents,  and something has happened where my documents literally have been deleted. I can't find a version con...
Delete
File access
restore
Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
1 month ago

Also, in addition to what Mark is saying. 

Can you see ANY files in the account? Are you sure you're logging into the correct account? With Google Account logins, we often see people inadvertently create and log into accounts and not realize what happened. 

If you're sure its the correct account. Where are the files missing from? Are they missing from your Windows device but are still on dropbox.com ? Are they missing from both locations?

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