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August2018's avatar
August2018
New member | Level 2
8 years ago
Solved

drag and drop not working locally on Mac 10.10.5

(I'm sorry if this was answered elsewhere - I tried to find a post but couldn't.) Why has drag and drop suddenly stopped working? I was working on dragging and dropping photos & video from Photos...
desktop
Organize
sort
sync
  • Jay's avatar
    Jay
    8 years ago
    Hi there, since the Photos app is an Apple app, it’s possible that dragging and dropping no longer ‘exports’ the photos out of the app.
     
    Since the photos are stored in a library (aka database) in your Photos app, it can be harder to export them.
     
    Could you try exporting them using other steps? I found this article on the Apple site which could help.
     
    Let me know how it goes!
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago
Hi there, since the Photos app is an Apple app, it’s possible that dragging and dropping no longer ‘exports’ the photos out of the app.
 
Since the photos are stored in a library (aka database) in your Photos app, it can be harder to export them.
 
Could you try exporting them using other steps? I found this article on the Apple site which could help.
 
Let me know how it goes!
  • michisan's avatar
    michisan
    New member | Level 2
    7 years ago

    similar issue. can't drag and drop from finder window unless i use a browser.
    Also can't save over files to replace...have to do that on the brower.. help!

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago
      Hey August2018, could you please clarify whether the issue you’re facing bears any resemblance to what the OP had been describing us? If it’s not too much trouble for you, would you mind briefly describing us where the process seems to halt on your end &/or what was the behavior previously, just so as to ensure I’m further advising you correctly? 
       
      A step-by-step description would be ideal, please include it in your next message if possible, as well as any visual aid (omitting personal info) that would help us determine the best next steps for you. Thanks in advance! 
      • michisan's avatar
        michisan
        New member | Level 2
        7 years ago

        1st issue: exporting a file to pdf from indesign, illustrator or photoshop.. into dropbox folder new file name works. but if I needed to resave 'over' the same file it will not let me save again. I would have to delete the file first inorder to save it at that same file name.

        2nd issue: Opening finder windows and trying to drag ANY file into dropbox window file does not allow me to copy/move from window to window.

         

        3rd tried to uninstall and install but can't even do that.

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