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Forum Discussion
chrisbreen
9 months agoHelpful | Level 6
Dropbox app is disappearing from my Mac repeatedly, why?
I have been using Dropbox for years without any problems at all. However it has disappeared from my Mac 5 or 6 times in the last month and there is no logical reason why - it just goes. I then have t...
chrisbreen
9 months agoHelpful | Level 6
Many thanks for this. So I have checked all areas.
- Dropbox didn't have Full Disk Access (but now it does)
- I can't see how to enable Dropbox for Automation
- I have about 10% of my 2tb hard drive available - I can free up some space however
- macOS is fully up to date
marksow
9 months agoExplorer | Level 4
chrisbreenhave you resolved this? I'm in the exact same position. The app keeps disappearing. I've tried advanced reinstall but it still keeps happening. Very frustrating!
- chrisbreen9 months agoHelpful | Level 6
Hi Mark - I haven't. It is infuriating. It has worked perfectly for years and now it doesn't. Typically, there is a single response from someone at Dropbox and no follow up. I thought it might have been disc space, but it doesn't seem logical that with reduced disk space the system would remove an application. So, it has uninstalled itself again this morning and I am going to search for an alternative to Dropbox because its lack of reliability now makes it useless for me. ... I can't understand why someone from Dropbox isn't digging deep to find and cause and/or solution.
- marksow9 months agoExplorer | Level 4
I had the same. No acknowledgement that this is a genuine issue. Surely someone is working on a fix? By the time it's released there'll be a few people that have found alternatives.
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