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MW999's avatar
MW999
New member | Level 2
6 days ago

Dropbox Basic account is over quota and completely locked

Device Dell laptop Windows 10 Dropbox App Version (if using the app) n/a Question or Issue My Dropbox Basic account is over quota and completely locked. I cannot view or delete files via: - dr...
Delete
Mobile
Web
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 days ago

Hey MW999​ - thanks for bringing this to our attention.

If this persists on another browser as well, could you send us a couple of screenshots of what you see and/or the error(s) you get so that we can have a visual too?

Thanks!

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