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urbanracer34's avatar
urbanracer34
Helpful | Level 5
9 months ago

Dropbox Finder Extension not showing correct status

I recently had the Dropbox Finder Extension show some items in my Dropbox as available. Not synced.

I restarted Dropbox. No change. 

I quit the Dropbox Finder extension. That didn't help. 

I quit and restarted Finder. Now my Dropbox items have nothing beside them.

I did a full computer restart. My Dropbox items STILL have nothing beside them.

Did I find a bug? Or did I just kaput my install? 

desktop
File access
Mac

14 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?
     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Thanks for the update, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

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