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Dropbox full. Not synching. No files visible to delete. Need help
Note I am helping a friend - not my personal account. Dropbox basic user. Dropbox says it is full and shows "2G or 2G" used. It also indicate sit has stopped synching. When I list files & folders...
justmeinNJ wrote:
why backups would use space if there is no data in the dropbox to back up?
It's not a backup of what you have in Dropbox. It's a backup of your computer or an external drive.
Rich
Super User II
Super User II
justmeinNJ wrote:
A backup is a file in dropbox., It should listed just like any other file.
They were originally listed like all other files. There were folders for each computer (PC, PC2, Mac, Mac2, etc.) that had a backup running. The problem became that people would try to access and use those files like they were any other file in Dropbox, including trying to share them with other people. But they aren't regular files, they're backups, and you shouldn't be accessing backups like you would any other file you have stored. It was a good move on Dropbox's part to separate the backups from regular files.
but it is entirely hidden from users which means many don't even know these backups are active or exist - an then they cannot clean up their dropbox. So I'm nto so sure I agree.
Anyway you helped me, so thanks. But it should nto take a volunteer expert to make a consumer product useable...
