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Forum Discussion
Dropbox keeps crashing and restarting itself in an infinite crash loop
Since yesterday, Dropbox is stuck in a crash/restart loop, I'm on Mac OS Mojave. I tried: Installed the last stable version and still in the crash loop. Installed the last beta version and still in t...
Lusil
Dropbox Staff
Dropbox StaffHi there mkoebel,
Thanks for the initial troubleshooting steps, awesome work!
Could you also let me know if you've tried disabling any security app or your antivirus, since they may be blocking the desktop app from starting up?
Let me know what you find!
I started to experience this problem last night. I removed symlinks but it's still happening.
- Lusil
Hey atomical, sorry to hear that you're also experiencing this behavior, and thanks for checking for symlinks - that definitely helps with our investigation.
Could you also let me know if you've tried temporarily disabling your security program or antivirus which could be hindering the app from running? Additionally, have you ensured that your firewall is configured to run with the desktop app?
Don't hesitate to let me know any additional info and I'll make sure to get back to you as soon as possible. Thanks!
I started to experience this problem 2 days ago. first i thought it was because of not enough space, but after free alot hardrive,dropbox still crashing and restarting by itself. I removed symlinks but it's still happening.
Yes, you are right, i face same problem here, even though I have space in my harddrive , Dropbox crashing and restarting by itself [link removed as per Community Guidelines].
