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Forum Discussion
Dropbox no longer overwriting files
A few days ago, Dropbox stopped overwriting files when I edit and re-save them. Now, every time I edit one of my files on iPad and save to Dropbox, it creates a new file ending in (1). It used to sim...
I usually open from Illustrator, then once Iâm done editing, I re-export to Dropbox (itâs the same if I open from Files, and Dropbox doesnât give me the option to open these files directly from Dropbox on my iPad). It used to just overwrite the old file, which is what I need. Now it gives me a new file with (1) on the end.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey everyone, happy Wednesday!
If any of you have a paid plan, can you try contacting our Support team about this, and opening a ticket? Once you do, you can reply back here, so I can locate the ticket on our system.
If you have any problems or issues when trying to create a ticket, please let me know and I'll be happy to reach out to you.
Cheers!
- Hi, I opened up a ticket as this new saving behavior is now occurring on the iPad too as of tonight.
Thank you! I have now opened a ticket.
- Well I got a reply back from support and it appears this is the new normal. The response that really surprised me is âthe Overwrite/ Replace a File feature, has been removed.â Overwriting a file is an expected feature on any file manager app like OneDrive or Windows File Explorer. The rationale for this is lost on me and makes for a messier file structure unless you check first and delete the existing file ahead of time. If this is an example of versioning, itâs a step backwards.
Wow, that's a terrible design change. Now we'll have to take extra steps on every save to first delete the existing file in Dropbox, save the new one, and then go back and rename the new one without (1). Awful. I wonder if they did any usability testng on that at all.
