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Forum Discussion

aisb's avatar
aisb
Helpful | Level 7
4 years ago

Dropbox no longer overwriting files

A few days ago, Dropbox stopped overwriting files when I edit and re-save them. Now, every time I edit one of my files on iPad and save to Dropbox, it creates a new file ending in (1). It used to sim...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey everyone, happy Wednesday! 

 

If any of you have a paid plan, can you try contacting our Support team about this, and opening a ticket? Once you do, you can reply back here, so I can locate the ticket on our system. 

 

If you have any problems or issues when trying to create a ticket, please let me know and I'll be happy to reach out to you. 

 

Cheers! 

Blackie1's avatar
Blackie1
Helpful | Level 6
4 years ago
Hi, I opened up a ticket as this new saving behavior is now occurring on the iPad too as of tonight.

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