Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

aisb's avatar
aisb
Helpful | Level 7
4 years ago

Dropbox no longer overwriting files

A few days ago, Dropbox stopped overwriting files when I edit and re-save them. Now, every time I edit one of my files on iPad and save to Dropbox, it creates a new file ending in (1). It used to sim...
edit
Mobile
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Blackie1, did you get a chance to look for the ticket number Megan asked for?

 

As for you, MoeandRob, I moved your post to this relevant thread.

 

Can you let me know a bit more about your situation? 

 

Are you on the most recent version of iPad OS and Dropbox?

 

Any additional info you can give me, would be really helpful.

 

Thanks!

Blackie1's avatar
Blackie1
Helpful | Level 6
4 years ago
Hi, since it was confirmed not being able to overwrite files is the ‘new normal’, just leaving things as is unhappily. Hopefully this will change one day and the feature is reinstated (it should never been removed in the first place).

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!