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Forum Discussion
Dropbox no longer overwriting files
A few days ago, Dropbox stopped overwriting files when I edit and re-save them. Now, every time I edit one of my files on iPad and save to Dropbox, it creates a new file ending in (1). It used to sim...
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHi all, sorry to hear you're having issues with this.
For anyone affected, would it be OK if we reach out via email to investigate a bit further?
I would be happy for another person to contact me, but I am now four weeks into an email conversation where two different people have been giving me incorrect information and ignoring important information from me, so I'm just going over the same nonsense over and over.
The latest is me telling them three times that I've already updated my iPad to 15.5 (came out weeks ago) but the issue is still happening, and the person tells me over and over that I'm on 15.4. It's not true. When I sent a screenshot showing I'm already on 15.5, they basically said "I can see you've now run the update, so the issue should be gone". It was already updated! I have to wait days for each of these irritating responses. I'm honestly about to explode.
Please send someone who has more intel than "update the iPad" or "contact the other apps".
The latest is me telling them three times that I've already updated my iPad to 15.5 (came out weeks ago) but the issue is still happening, and the person tells me over and over that I'm on 15.4. It's not true. When I sent a screenshot showing I'm already on 15.5, they basically said "I can see you've now run the update, so the issue should be gone". It was already updated! I have to wait days for each of these irritating responses. I'm honestly about to explode.
Please send someone who has more intel than "update the iPad" or "contact the other apps".
