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davidboxer
8 years agoHelpful | Level 6
Dropbox overwrites new & local files with older versions and generates "conflicted files"-copy
I am a dropbox client for many years and have recommended it many many times, but now I'm a bit "irritated" to say least,... please help:
for unfortunate technical reasons i could'nt sync my huge d...
Walter
Dropbox Community Moderator
8 years agoHey there davidboxer - sorry to hear about this ( I saw you posted here as well - I'll reply to you here)
From what I understand, your computer must have been running the older version of our desktop application and hadn't been connected/updated in some time so when this computer was connected, it added files or folders to match the website.
Can you find this event in yoru Events page and see if you can revert it from there (by hitting the "restore" button - if you see this event logged there that is).
As for the conflicted files, please take a look here.
I hope this points you to the right direction David - do let me know what you find and how this goes.
davidboxer
8 years agoHelpful | Level 6
Well, I am sorry, but how can you say the problem has been solved when I didn't say so?
I should be the one, that it had been solved. It hadn't nor did i use an old version of dropbox. I am a programmer and I will check those basic questions, of course.
This has not been solved. It has been cleared though:
Dropbox allowed me to upload 1.7 mio files in 250 GB of a 1 TB budget, but now it can't handle it. Support told me that Dropbox has problems with more than 300.000 files, yet didn't tell me about this before! - I mean, just tell the user : "Warning: you're about to upload more than 300.000 files, this might produce problems, your Dropbox might crash every time(!) you want to start it. " - well, it actually says: "more than 300.000 files, might take a while" - well, believe it or not, after 1.5 years thrugh maybe 30 installations or more and across 3 computers i couldnt get it to run any more, it's starting for hours or even days, then suddenly without throwing an error: crashing. I throwing money out the window, i can't use dropbox basically for more than a year, plus it has overwritten newer data, who pays for that? - Your system just can't handle that many files on a win10, intel7 highend ssd pc notebook, and it seems u can't admit it, or what do i know, since it s not open source. :(
In the end, I got a final recommendation to try to download the thousands of folders one by one manually! That's not what I call solved, unless u send my someone to my office to do that for e during the next few weeks (and pay him). You didn't solve anything. Sry. :)
I ll save this answer on a diff. system just in case ;)
Supporter: "David, ich habe unsere Experten kontaktiert. Es ergab sich, dass die einzige Lösung momentan ist, die Daten über Dropbox.com Stückweise auf Ihren Rechner herunterzuladen. "
"David, I contacted our experts and it turned out that the only solution is to download the data to your computer via Dropbox.com bit by bit."
-speechless-
- Walter8 years ago
Dropbox Community Moderator
Sorry for jumping the gun here davidboxer - I've un-accepted my answer as the best one here and I'll leave this up to you from now on.
I understand this is not optimal as you'd be needing to download your files/folders in smaller batches as you mentioned and I'll make sure to pass your comments to the team for review as well - thank you for your feedback.
If there's anything I can do to assist(wish I could come there and help :nerd: )please let me know.
- bensig8 years agoNew member | Level 2
I can attest that this also happened to me with a small, but important file. v59.4.93
Edited the file on my computer, saved, reopened to verify it was changed. Attempted to open it on my phone - opening it may have caused it to be "modified" and then there was no revision with the changes I had made.
- Lusil8 years ago
Dropbox Staff
Hi bensig!Initially, are you able to locate any changes relating to this via your events page? Also, are you still able to see the file with the updates in your Dropbox folder? Could it be that the changes didn’t sync across to the website and connected devices?Finally, could you please hover over the Dropbox icon that’s next to your desktop’s clock and send me a screenshot (omitting personal info) of what it reads?Thanks in advance! :grinning:
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