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davidboxer's avatar
davidboxer
Helpful | Level 6
8 years ago

Dropbox overwrites new & local files with older versions and generates "conflicted files"-copy

I am a dropbox client for many years and have recommended it many many times, but now I'm a bit "irritated" to say least,... please help: for unfortunate technical reasons i could'nt sync my huge d...
desktop
restore
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago

Sorry for jumping the gun here davidboxer - I've un-accepted my answer as the best one here and I'll leave this up to you from now on. 

I understand this is not optimal as you'd be needing to download your files/folders in smaller batches as you mentioned and I'll make sure to pass your comments to the team for review as well - thank you for your feedback. 

If there's anything I can do to assist(wish I could come there and help :nerd: )please let me know. 

bensig's avatar
bensig
New member | Level 2
8 years ago

I can attest that this also happened to me with a small, but important file. v59.4.93

Edited the file on my computer, saved, reopened to verify it was changed. Attempted to open it on my phone - opening it may have caused it to be "modified" and then there was no revision with the changes I had made.

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
    Hi bensig!
     
    Initially, are you able to locate any changes relating to this via your events page? Also, are you still able to see the file with the updates in your Dropbox folder? Could it be that the changes didn’t sync across to the website and connected devices? 
     
    Finally, could you please hover over the Dropbox icon that’s next to your desktop’s clock and send me a screenshot (omitting personal info) of what it reads? 
     
    Thanks in advance! :grinning:

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