Forum Discussion

Tim A's avatar
Tim A
Helpful | Level 5
4 years ago

Dropbox Scan > No OCR

Hello, I'm a Dropbox Plus customer and all documents (primarily receipts) I scan with the Dropbox Scanner as a PDF are saved but not searchable.    Very frustrating as this would be such a great ...
Dropbox Plus
Organize
NewbieSteve's avatar
NewbieSteve
Explorer | Level 4
3 years ago

They have confirmed you have to pay the full amount of £20 to search for words on your own documents having scanned them in using their app.  NOT IMPRESSED !!!!! time to move on

AFF's avatar
AFF
Helpful | Level 5
2 years ago
They advertise that OCR is now included with the DB plus plan and no customer support has been able to troubleshoot the answer to the problem.

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