Forum Discussion

heidiraquel's avatar
heidiraquel
Explorer | Level 3
2 years ago

Dropbox started deleting files after linking an older computer to my account

I removed dropbox syncing from an older laptop a while back because the laptop couldn't handle the file size. Today I reinstalled dropbox on that machine hoping to set it to online only so it wouldn'...
Delete
desktop
restore
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey heidiraquel - sorry to jump in here. 

 

I just wanted to mention that you should be able to walk-around your concern by un-linking your account through the app's preferences and re-linking it to force the app to re-index your database. 

 

Let us know if you have any other questions!

heidiraquel's avatar
heidiraquel
Explorer | Level 3
2 years ago

Oh, thank you! I already disengaged the link when I first saw the problem and was worried if I started syncing again it would copy what's on the laptop (the files I don't want) and put it on dropbox. That's what started the problem in the first place even though I can not understand what it would've even been syncing to because I had deleted all the dropbox files from that machine before re-engaging the sync. So it should, theoretically, copy to match what's now on dropbox? That's how it's always worked until now, but I don't trust it after this issue. 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Yes, that is correct heidiraquel  - it should match what you see on the Dropbox website.

     

    Let us know if anything else comes up!

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