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jmee's avatar
jmee
Explorer | Level 4
3 years ago

Dropbox tags persisting after removal

I recently started using tags to organize some photos within my dropbox. However, I noticed that even after I remove a tag, when I search for the tag that was removed, the photos that I removed the t...
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jmee's avatar
jmee
Explorer | Level 4
3 years ago

Hi @Nancy

 

I've tried clearing the cache on both Safari and Chrome, and the issue persists. I'm also on the latest version (As of September 28, 2023) of both browsers. I have also tried from mobile browsers, and from a different account on a different device.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey jmee, sorry to jump in here, but we've noticed that you've contacted our email support team. They can help checking your settings with more privacy, as for the moment, this does not appear to be a ''bug''. We'll keep an eye if anything changes. 

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