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Forum Discussion

soundmanbrett's avatar
soundmanbrett
Explorer | Level 4
6 years ago

Dropbox Vault not visible

Now that Dropbox has added Vault to Professional, the only way I can access the Vault is the web interface, the Dropbox app on my iPad, or the Dropbox app on my Android phone. The vault does not show...
Dropbox Vault
Organize
sort
dhcampos's avatar
dhcampos
New member | Level 2
5 years ago

I am having the same problem. The only way to access the files is currently by browser at dropbox.com.

 

How can I easily access them from my phone and desktop app?

 

Thanks.

 

Diego

 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Hey there dhcampos; sorry to hear you're having issues with this. 

    Can you please clarify the OS of your devices and if you're having any specific issues or errors when trying to access your Vault through your mobile and desktop devices? 

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