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Forum Discussion

AirSix's avatar
AirSix
Explorer | Level 3
2 years ago

Duplicate file structure/incomplete migration?

Folks,    Yes, I'm a newcomer here – because I've been using Dropbox for more than a decade and not had any problems. So that's good!  But now I'm here, because the recent "upgrade" seems to have...
desktop
Organize
restore
AirSix's avatar
AirSix
Explorer | Level 3
2 years ago

Thanks, Megan!  It shows the new CloudStorage location, /Users/myname/Library/CloudStorage/Dropbox-Personal

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey AirSix, thanks for the rapid response!

 

If the app's preferences state that this is the path of your folder, I'd trust that. 

 

However here is what I would personally do: I would try adding a test file to each of the paths you mentioned above. 

 

The only path that should be syncing with your account online, should be this: /Users/myname/Library/CloudStorage/Dropbox-Personal. 

 

If none of the other paths sync to your account online, then you're free to delete them. 

  • AirSix's avatar
    AirSix
    Explorer | Level 3
    2 years ago
    Megan,

    I’m not sure that’s wise. The other two file structures include many subfolders that do not appear in the one that is syncing. this is why I think there may have been an incomplete migration to the new location.

    Also, I don’t know how to get that new location to appear as the desktop on my computer; the desktop I see on my Mac has a number of folders that do not appear in the CloudStorage location.

    Is there a way, perhaps, to restart the upgrade and migration to the new file structure?
    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey AirSix, can you clarify the app's syncing status for me, please? 

       

      Just to get an idea if everything is up-to-date yet or not. If you have any screenshots too, feel free to send them over. 

      • AirSix's avatar
        AirSix
        Explorer | Level 3
        2 years ago
        I gladly will when I’m back at the computer. Thank you!

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