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Forum Discussion
Duplicate file structure/incomplete migration?
Folks,
Yes, I'm a newcomer here – because I've been using Dropbox for more than a decade and not had any problems. So that's good! But now I'm here, because the recent "upgrade" seems to have...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey AirSix, thanks for the rapid response!
If the app's preferences state that this is the path of your folder, I'd trust that.
However here is what I would personally do: I would try adding a test file to each of the paths you mentioned above.
The only path that should be syncing with your account online, should be this: /Users/myname/Library/CloudStorage/Dropbox-Personal.
If none of the other paths sync to your account online, then you're free to delete them.
Megan,
I’m not sure that’s wise. The other two file structures include many subfolders that do not appear in the one that is syncing. this is why I think there may have been an incomplete migration to the new location.
Also, I don’t know how to get that new location to appear as the desktop on my computer; the desktop I see on my Mac has a number of folders that do not appear in the CloudStorage location.
Is there a way, perhaps, to restart the upgrade and migration to the new file structure?
I’m not sure that’s wise. The other two file structures include many subfolders that do not appear in the one that is syncing. this is why I think there may have been an incomplete migration to the new location.
Also, I don’t know how to get that new location to appear as the desktop on my computer; the desktop I see on my Mac has a number of folders that do not appear in the CloudStorage location.
Is there a way, perhaps, to restart the upgrade and migration to the new file structure?
- Megan
Hey AirSix, can you clarify the app's syncing status for me, please?
Just to get an idea if everything is up-to-date yet or not. If you have any screenshots too, feel free to send them over.
- I gladly will when I’m back at the computer. Thank you!
Megan,
Syncing is working continuously, showing files added as recently as an hour ago.
I've attached screenshots of the three directories at issue. As you can see, they have different contents. The original Mac desktop directory, which is what shows as my computer desktop, has folders that are empty now that weren't before the "upgrade." Redactions are just to cover PII.
So the goals are:
1. To get the desktop that actually shows on the computer to sync with Dropbox;
2. To restore the "deleted" files to pre-upgrade locations (they are in Dropbox in the computername/Desktop folder);
3. To have one folder rather than three (or four, if one counts what's in the Dropbox cloud.)
Mac default user directory (and the one that actually shows as desktop)CloudStorageCloudStorage/computername
