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Forum Discussion
wilcolley
3 years agoExplorer | Level 4
Duplicated iOS camera uploads
Seriously DropBox can you please allocate some resources to solving this issue. Either give users the ability to merge duplicates photos or bulk delete them. You’re such a clever bunch put this on you...
Hannah
Dropbox Community Moderator
2 years agoHi there, santiagostips and thanks for reaching out to us.
Are you perhaps using any third party apps to edit and save your photos?
If you check the metadata for an example duplicate image, does it look exactly the same (same size etc.) as the original?
santiagostips
2 years agoExplorer | Level 4
Hi there. No, I'm not using any editing. Even a screenshot I took 5 minutes ago now has 6 duplicate uploads...
- Megan2 years ago
Dropbox Community Moderator
Hi santiagostips, do all the duplicates have the same size?
What about the files' metadata, as Hannah asked? That'll help us have an insight, as to whether or not the files are completely identical.
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