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calvinbradshaw's avatar
calvinbradshaw
Helpful | Level 6
3 years ago
Solved

Editing PDF'S on a Xiaomi tablet ? Works fine on Windows, Mac, iPad, but not on this Tablet.

Has anyone managed to get the edit a PDF working on a Xiaomi tablet? (I am on MIUI 14.0.4) Editing PDF's from within the dropbox website works fine on Windows, Mac, iPad, using any browser. Howev...
Android
edit
Mobile
Tablet
Web
  • calvinbradshaw's avatar
    calvinbradshaw
    3 years ago


    Solved.  Thank you for the direction on this being a Desktop View issue Здравко 

    It was in "Desktop Site" mode per photo, but was showing the mobile menu, with no Edit. Toggling it off an on again did not refresh the page as i would have expected when switching mobile/desktop.  Restarted the tablet, restarted Firefox. It now it starts in not Desktop Site -off-, but toggling it on refreshes the page, puts it in desktop site view, and the menu when a PDF is open or selected does indeed have the Edit menu. 

    I will now go learn how to force a Desktop site for dropbox.com

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi calvinbradshaw, take your time and thanks for the added info! 

 

So, it seems you're missing the option to edit the .pdf on both the Dropbox app, and the website on the Xiaomi tablet, right? 

 

Does this happen with a specific document, or multiple ones?

calvinbradshaw's avatar
calvinbradshaw
Helpful | Level 6
3 years ago

 

All that i have access to at the moment, which is 5.  none of them work i.e I have looked at 5 PDF's that are editable in the Dropbox app, and in browsers on iPad/Windows/MacOS, but for which there is no edit button on the Xiaomi.  Also these are small, simple PDF's. Nothing locked, not large, not complicated, just single pages.

I could try resetting the Xiaomi to factory settings, just in case? 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi calvinbradshaw, if you could get me some screenshots of how the browser and the app looks when you try to edit a .pdf in the Xiaomi, that would be perfect.

     

    You could go for the reset, but let's wait a bit more before we go for it, so I can check with our Team about this. 

    • calvinbradshaw's avatar
      calvinbradshaw
      Helpful | Level 6
      3 years ago

       

      I really wanted to rule this out, and its not used for anything else, so confirming i have now factory reset the Xiaomi pad 5 running MIUIPad 14.0.5.0 . Its updated to latest security patch/

      I installed the dropbox app, and opened a really simple PDF test.pdf that is editable in Windows/Mac/iPad, however in the Dropbox app on this Xiaomi, still there is no edit button in the bottom left.

      I opened the default browser, Chrome, signed into the Dropbox website, opened a test.pdf that is editable on Windows/Mac/iPad and when i open it in a browser window on the Xiaomi, there is still no edit option in the menu at the top.

      Thanks,

      • calvinbradshaw's avatar
        calvinbradshaw
        Helpful | Level 6
        3 years ago

        See attached 2 images for browser, and Dropbox app after opening a PDF that is editable on iPad.
        I have blurred out the confidential bits and used a test pdf

         

        Dropbox in browser, the circled area is where the edit button is on an iPadDropbox app, on iPad, the circled area is where there is an edit button

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