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Forum Discussion
calvinbradshaw
3 years agoHelpful | Level 6
Editing PDF'S on a Xiaomi tablet ? Works fine on Windows, Mac, iPad, but not on this Tablet.
Has anyone managed to get the edit a PDF working on a Xiaomi tablet? (I am on MIUI 14.0.4) Editing PDF's from within the dropbox website works fine on Windows, Mac, iPad, using any browser. Howev...
- 3 years ago
Solved. Thank you for the direction on this being a Desktop View issue Здравко
It was in "Desktop Site" mode per photo, but was showing the mobile menu, with no Edit. Toggling it off an on again did not refresh the page as i would have expected when switching mobile/desktop. Restarted the tablet, restarted Firefox. It now it starts in not Desktop Site -off-, but toggling it on refreshes the page, puts it in desktop site view, and the menu when a PDF is open or selected does indeed have the Edit menu.
I will now go learn how to force a Desktop site for dropbox.com
Megan
Dropbox Community Moderator
3 years agoHi calvinbradshaw, if you could get me some screenshots of how the browser and the app looks when you try to edit a .pdf in the Xiaomi, that would be perfect.
You could go for the reset, but let's wait a bit more before we go for it, so I can check with our Team about this.
calvinbradshaw
3 years agoHelpful | Level 6
I really wanted to rule this out, and its not used for anything else, so confirming i have now factory reset the Xiaomi pad 5 running MIUIPad 14.0.5.0 . Its updated to latest security patch/
I installed the dropbox app, and opened a really simple PDF test.pdf that is editable in Windows/Mac/iPad, however in the Dropbox app on this Xiaomi, still there is no edit button in the bottom left.
I opened the default browser, Chrome, signed into the Dropbox website, opened a test.pdf that is editable on Windows/Mac/iPad and when i open it in a browser window on the Xiaomi, there is still no edit option in the menu at the top.
Thanks,
- calvinbradshaw3 years agoHelpful | Level 6
See attached 2 images for browser, and Dropbox app after opening a PDF that is editable on iPad.
I have blurred out the confidential bits and used a test pdfDropbox in browser, the circled area is where the edit button is on an iPadDropbox app, on iPad, the circled area is where there is an edit button
- Megan3 years ago
Dropbox Community Moderator
Hi calvinbradshaw, amazing job on the screenshots there!
Is there a chance that the .pdf is over 111 MB and or password protected? I doubt it, since it wouldn't open on a different device, but need to rule that one out too.
- calvinbradshaw3 years agoHelpful | Level 6
No, its a tiny pdf for testing, no P/W. Also, as you point out, all the other ones including to the test pdf open on other all devices than than the Xiaomi. I don't have another Android device to test it on to see if its a Xiaomi or Android issue. However if Android, i would be surprised if you had not seen this before? And my customer bought 20 of the Xiaomi's, and editing PDF is a critical part of the business workflow.
- Здравко3 years agoLegendary | Level 20
Hi calvinbradshaw,
In browser view, when you tap on the ellipsis (three dots) doesn't 'edit' bring up in the menu? 🧐
- calvinbradshaw3 years agoHelpful | Level 6
Yes, as mentioned, in Firefox on the Xiaomi tablet, clicking the ellipsis brings up the missing menu, but there is no Edit PDF Option.
In Google Chrome on the Xiaomi tablet and the iPad, the menu is already there, there is no ellipsis, but there is no Edit PDF option
In Safari on the iPad, it looks the same, but there is an additional menu option, "Edit PDF".
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