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Forum Discussion
calvinbradshaw
3 years agoHelpful | Level 6
Editing PDF'S on a Xiaomi tablet ? Works fine on Windows, Mac, iPad, but not on this Tablet.
Has anyone managed to get the edit a PDF working on a Xiaomi tablet? (I am on MIUI 14.0.4) Editing PDF's from within the dropbox website works fine on Windows, Mac, iPad, using any browser. Howev...
- 3 years ago
Solved. Thank you for the direction on this being a Desktop View issue Здравко
It was in "Desktop Site" mode per photo, but was showing the mobile menu, with no Edit. Toggling it off an on again did not refresh the page as i would have expected when switching mobile/desktop. Restarted the tablet, restarted Firefox. It now it starts in not Desktop Site -off-, but toggling it on refreshes the page, puts it in desktop site view, and the menu when a PDF is open or selected does indeed have the Edit menu.
I will now go learn how to force a Desktop site for dropbox.com
Megan
Dropbox Community Moderator
3 years agoHi calvinbradshaw, amazing job on the screenshots there!
Is there a chance that the .pdf is over 111 MB and or password protected? I doubt it, since it wouldn't open on a different device, but need to rule that one out too.
calvinbradshaw
3 years agoHelpful | Level 6
No, its a tiny pdf for testing, no P/W. Also, as you point out, all the other ones including to the test pdf open on other all devices than than the Xiaomi. I don't have another Android device to test it on to see if its a Xiaomi or Android issue. However if Android, i would be surprised if you had not seen this before? And my customer bought 20 of the Xiaomi's, and editing PDF is a critical part of the business workflow.
- Walter3 years ago
Dropbox Community Moderator
Hey calvinbradshaw, sorry to jump in here, but I just wanted to mention that there's a new version of the mobile app.
Could you update to the new version on your Android device and let us know if the issue persists?
- calvinbradshaw3 years agoHelpful | Level 6
Hi Walter, don't be sorry... Thanks for replying. I have heard nothing back from the support ticket that i have logged, as yet (other than a fix is coming).
Yes i updated everything when i saw there were updates.
Our goal is for our 23 users to edit the pdf files on the Xiaomi tablets from within the dropbox website, like i can do seamlessly on an iPad.I think it might be a Chromium or Xiaomi issue, because on the iPad i also can't see the edit button with Chrome, but it works fine in Safari (as in, there is the 'Edit PDF' button in Safari, not in Chrome). Note: I am using the same account, same small file for testing to rule out anything else.
Summary, if this helps;
1. When opening a PDF in Safari on an iPad, the menu (a the top of the PSF preview) is
"Page 1 of 1 | Edit PDF | Watermark | Self Sign | Send for signature"
2. When opening the same PDF in Chrome on the Xiaomi or the iPad, the menu is
"Page 1 of 1 | Watermark | Add signatures". (still no edit PDF)
3. When opening the same PDF in Firefox on the Xiaomi, the menu is missing. literally nothing above the preview, the " ... " menu on the right does give some optiond, but no editing.
Moving onto the Dropbox app, what version number should i be on please? I am on version 342.2.4 (28 Aug)
1. On the Xiaomi, there is a weird bug where, on the Dropbox app Home page, the leftmost 1/3 of the screen is blank (not an issue on Dropbox iPad app), can send a screenshot if you want. the "+" that is normally in the middle of the page at the bottom is a line up, on the right. Its really unusable like this.
2. When i open a PDF, there is still no "Edit" option in the bottom left (like there is on the iPadOS version of the Dropbox App)
Sadly we are looking at alternatives to Dropbox now. Its be fine for 10 years, 20+ users, and really the access via API is great (we use that via Make/Integromat now) , but we need to keep progressing as a company and this PDF thing is so annoying.
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