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Forum Discussion
Researchboy
5 years agoExplorer | Level 4
Editing Word document on Android mobile
I am able to edit Excel files stored in Dropbox; however, Word documents say Read Only and state I need to say a copy of my original file to be able to edit it. I can't see anything different in the...
Jay
Dropbox Community Moderator
3 years agoYou mentioned a pen button for editing the file, however, in the Dropbox mobile app, it should looks like a box with an arrow pointing out of the top right corner.
Could you attach a screenshot showing the docx file in the Dropbox mobile app, while hiding any details of the doc itself?
Eumelchen98
3 years agoExplorer | Level 3
Yeah this icon with the Box is there and it opens a submenu from where I can choose the app with which I want to open the file. But then in the opened app there is the button to edit the file, which is deactivated
- Eumelchen983 years agoExplorer | Level 3How can I attach screenshots?
- Jay3 years ago
Dropbox Community Moderator
You can click the camera icon in the reply box, or copy and paste it directly. The second image of the edit button in the Word app would also be helpful.
- Eumelchen983 years agoExplorer | Level 3There ist no camera icon in the reply field.
- Eumelchen983 years agoExplorer | Level 3
Oh okay, here we go. Your site isn't made to be used by smartphone, because on the smartphone there ist no such icon like camera and all the other stuff which is shown when I change into the Desktop view...
- Walter3 years ago
Dropbox Community Moderator
Hey Eumelchen98 , sorry to jump in here, but could you clarify the device's OS version and the versions of the apps installed there as well (both the Dropbox app and the Microsoft ones)?
Also, how large is the screen of your mobile device?
- Eumelchen983 years agoExplorer | Level 3
- Eumelchen983 years agoExplorer | Level 3It's a Samsung Galaxy S21+
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