Forum Discussion

Marco Gervasoni's avatar
Marco Gervasoni
Explorer | Level 3
1 year ago

Eliminazione Account / How can I recover my account and files?

Buonasera, ho un problema. Ho cancellato per sbaglio il mio account aperto da più di 10 anni [Informazioni personali rimosse secondo le linee guida della comunità]. Lì avevo guadagnato più di 6 gb. H...
account access
Delete
restore
Rich's avatar
Rich
Icon for Super User II rankSuper User II
1 year ago
Marco Gervasoni wrote:

Ho ricreato l’account con la mail, è possibile riavere il mio spazio da 6gb?

Sfortunatamente, non sarebbe possibile. Una volta che un account è stato eliminato, non è possibile recuperare l'account, i dati o qualsiasi bonus che aveva una volta.

 

Unfortunately, that wouldn't be possible. Once an account has been deleted, it's not possible to recover the account, data or any bonuses that it once had.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions