Forum Discussion

SimonThursday's avatar
SimonThursday
Explorer | Level 3
3 years ago

Empty Folders Keep being deleted

A week ago loads of empty folders I have on Dropbox were deleted. Initially I spent loads of time looking at them and restoring them, Dropbox then deleted the ones I had restored. Now I waste no time...
Delete
restore
Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

Have you restored one and then clicked on 'Restore Previous Versions' to see which device is doing it? 

 

My guess here is a corrupt database is doing it

SimonThursday's avatar
SimonThursday
Explorer | Level 3
3 years ago

It is only Folders that have nothing in that are deleted. I can find nothing to tell me about the version history on empty folders (or maybe once I have restored them there is no version history as they are back to the original first version)

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    SimonThursday wrote:

    It is only Folders that have nothing in that are deleted. I can find nothing to tell me about the version history on empty folders

    If it's the same folders being deleted, but a text file in one of them and see if it still gets deleted. If it does, look at the version history of that file to see which device is deleting the file, because Dropbox is not able to delete a file or folder on its own.

    • SimonThursday's avatar
      SimonThursday
      Explorer | Level 3
      3 years ago

      If there is a file in the folder the folder does not get deleted. Once when I restored one folder I also restored spreadsheets I had previously deleted. The next time  empty folders were deleted that folder wasn't deleted but after I deleted the spreadsheets the following time the folders were deleted that Folder was also removed.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hey SimonThursday! 

         

        Once you’ve restored one of your empty folders again, can you immediately follow these steps to see details on their version history? 

         

        Besides that, you can also try checking your Events page.

         

        Let me know if you find something more.

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