Forum Discussion

SimonThursday's avatar
SimonThursday
Explorer | Level 3
3 years ago

Empty Folders Keep being deleted

A week ago loads of empty folders I have on Dropbox were deleted. Initially I spent loads of time looking at them and restoring them, Dropbox then deleted the ones I had restored. Now I waste no time...
Delete
restore
SimonThursday's avatar
SimonThursday
Explorer | Level 3
3 years ago

It is only Folders that have nothing in that are deleted. I can find nothing to tell me about the version history on empty folders (or maybe once I have restored them there is no version history as they are back to the original first version)

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
SimonThursday wrote:

It is only Folders that have nothing in that are deleted. I can find nothing to tell me about the version history on empty folders

If it's the same folders being deleted, but a text file in one of them and see if it still gets deleted. If it does, look at the version history of that file to see which device is deleting the file, because Dropbox is not able to delete a file or folder on its own.

  • SimonThursday's avatar
    SimonThursday
    Explorer | Level 3
    3 years ago

    If there is a file in the folder the folder does not get deleted. Once when I restored one folder I also restored spreadsheets I had previously deleted. The next time  empty folders were deleted that folder wasn't deleted but after I deleted the spreadsheets the following time the folders were deleted that Folder was also removed.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hey SimonThursday! 

       

      Once you’ve restored one of your empty folders again, can you immediately follow these steps to see details on their version history? 

       

      Besides that, you can also try checking your Events page.

       

      Let me know if you find something more.

      • SimonThursday's avatar
        SimonThursday
        Explorer | Level 3
        3 years ago

        There is nothing in the activity section and the events section says I deleted all the files - and I didn't

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