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felipevaz's avatar
felipevaz
Explorer | Level 3
4 years ago

Error when copying anything from Dropbox (monterey, 2020 m1 MBP)

Whenever I try to copy a folder from the local Dropbox folder to another folder in my Mac, I get this error: "The operation can’t be completed because an unexpected error occurred (error code -8062)...
desktop
Error Messages
Folders
felipevaz's avatar
felipevaz
Explorer | Level 3
4 years ago

Hi Hannah, thanks for stepping in. Hovering over the icon says "Up to date", and stopping the app doesn't really help (and forcing quit them via Activity Monitor doesn't help either). I also restarted the computer to no avail.

In parallel, what might be somehow related is that I have an incomplete Time Machine backup (it says it is out of space in the backup volume). I've excluded the Dropbox folder (~/Library/CloudStorage) from being backed up, but not before it started the backup.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey felipevaz, would it be OK if we reach out via email to investigate further at this point? 

  • felipevaz's avatar
    felipevaz
    Explorer | Level 3
    4 years ago

    Sure. By the way, the Time Machine backup completed normally, but the problem persists.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Thanks for the cooperation felipevaz - you've got :envelope:

       

      Whenever you get the chance, please have a look at your email's inbox and we'll take it from there. 

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