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felipevaz's avatar
felipevaz
Explorer | Level 3
4 years ago

Error when copying anything from Dropbox (monterey, 2020 m1 MBP)

Whenever I try to copy a folder from the local Dropbox folder to another folder in my Mac, I get this error: "The operation can’t be completed because an unexpected error occurred (error code -8062)...
desktop
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RF20's avatar
RF20
New member | Level 2
3 years ago

I face the same issue ever since I updated the Mac OS version of Dropbox last week.

My Mac OS is Ver 12.6.2

Mac OS' Dropbox ver 163.4.5456

 

Whenever I try to copy a folder from the local Dropbox folder to another folder in my Mac, I get this error:

"The operation can’t be completed because an unexpected error occurred (error code -8062)."

 

I never had that problem in all the years of using the Mac OS desktop dropbox app, prior to last week's app update.  Prior to last week's update, I was able to copy and paste folders and files in the Mac OS Finder, from Dropbox folders, to my local hard drive, and vice versa.

 

Can Dropbox team check their Mac OS Dropbox app code? Something is wrong.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi RF20, sorry to hear about that, and let's have a closer look! 

 

Have you tried all the troubleshooting steps mentioned throughout this thread? If yes, then would it be okay for me to reach out to you internally, in order for us to have a closer look into it?

 

Keep me posted!

  • RF20's avatar
    RF20
    New member | Level 2
    3 years ago

    Yes. Pls do email me.

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