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Triflux's avatar
Triflux
Helpful | Level 6
6 months ago
Solved

Excel file accidentally deleted and now I can’t recover it

Good afternoon, On May 18th, I was editing an Excel file and, for reasons I don’t quite understand, the folder’s activity log shows that the file was deleted at the exact same time it was last edite...
Delete
File access
restore
  • Triflux's avatar
    Triflux
    6 months ago

    Hi Hannah!

    Santiago, a person from the Dropbox team, ib tje spanish community reached to le also. He scalated the issue to the recovery team and they have been able to restore the file!!!

    I have recovered it and all the data and the problem is solved!!

    Regards!

Triflux's avatar
Triflux
Helpful | Level 6
6 months ago

Hi Hannah!

Santiago, a person from the Dropbox team, ib tje spanish community reached to le also. He scalated the issue to the recovery team and they have been able to restore the file!!!

I have recovered it and all the data and the problem is solved!!

Regards!

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey Triflux!

Awesome news! 😇 If you need anything else, don't hesitate to give us a shout!

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