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tsveg1's avatar
tsveg1
Explorer | Level 3
5 months ago

Excel file reverted to older version and I get an error when checking its version history

Hi,  An excel file was reverted to an old version, 31/01/2023. And this is a file that I edited every month. If I check the history of file obtain:   
edit
Error Messages
restore
tsveg1's avatar
tsveg1
Explorer | Level 3
5 months ago

well i have edited  file via excel.

The file is on a ubuntu 20.04 file system and i use the ubuntu dropbox client to syncronize the file. Excel access directly to file throught  a virtual Box virtual machine.

 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hi tsveg1​!

    It seems possible that the changes of the file weren't synced to your account online. 

    If the newer edits you made on the file synced to our servers, then you should be able to see the file's versions when checking through your events page.

    But the page only reports changes from 2023, and no newer additions.

    Also how long ago was the file last edited before the latest version? If you're a free user, then Dropbox will keep the previous versions made within the 30-day recovery window, not before that. 

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