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tsveg1's avatar
tsveg1
Explorer | Level 3
5 months ago

Excel file reverted to older version and I get an error when checking its version history

Hi, 

An excel file was reverted to an old version, 31/01/2023. And this is a file that I edited every month.

If I check the history of file obtain: 

 

edit
Error Messages
restore

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  • tsveg1's avatar
    tsveg1
    Explorer | Level 3
    5 months ago

    Yes i log in correct account, as you con see I obtain an error if i check the history of file.

  • Dell_Dropbox's avatar
    Dell_Dropbox
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hey there tsveg1​ welcome to the community!

    For starters, are you certain that you've logged into the correct Dropbox account? I'm asking because in previous cases like this, some users discovered they had a second Dropbox account they didn't know about.

    Do you see any event history on this page, or deleted files?

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