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Extremely slow file moves and deletion using File Explorer
I have DB locally, with most files set to on-line only, but the recently used ones local. When trying to move files between DB folders using File Explorer, it is excruciatingly slow. I do not see thi...
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey stolan2, thanks for bringing this to our attention.
Are you seeing this behavior with other processes as well, like uploading or downloading files? Or just the ones you mentioned?
Also what's the sync status of your Dropbox app? You can see that if you hover your mouse over the Dropbox icon in your system tray.
Let me know and we'll take it from there.
Are you seeing this behavior with other processes as well, like uploading or downloading files? Or just the ones you mentioned?
Also what's the sync status of your Dropbox app? You can see that if you hover your mouse over the Dropbox icon in your system tray.
Let me know and we'll take it from there.
Thanks for your help! I'm only seeing this behavior with dropbox and there hasn't been any synch issues when it occurs
- MeganHi stolan2!
Do you mind clarifying the version of the Dropbox app you have installed on your device?
It should look something like this: xxx.3.xxx or xxx.4.xxx.
Also, does this happen with all of your files, no matter what their size is?the version is 139.4.4896
This happens with all DB files, regardless of size. While this is occurring, I can move-copy-rename files that are on my computer and outside of the DB folder with no problem.
I am actually dealing with this right now. I just moved a small Word file already in DB to a different DB folder using Explorer. It moved quickly, with no problem. A minute later, I tried to rename the file and 5 minutes later, it just finished (they usually finish eventually, but it can take hours and cancelling doesn't always work or takes just as long). While waiting I moved and renamed two other files that are local, but not in DB, with no problem. This behavior only occurs with moving-copying-renaming and deleting files that are already in DB. Copying an external file into the local DB folder using explorer is fine, the behavior only occurs with files in DB.
