We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Extremely slow file moves and deletion using File Explorer
I have DB locally, with most files set to on-line only, but the recently used ones local. When trying to move files between DB folders using File Explorer, it is excruciatingly slow. I do not see thi...
the version is 139.4.4896
This happens with all DB files, regardless of size. While this is occurring, I can move-copy-rename files that are on my computer and outside of the DB folder with no problem.
I am actually dealing with this right now. I just moved a small Word file already in DB to a different DB folder using Explorer. It moved quickly, with no problem. A minute later, I tried to rename the file and 5 minutes later, it just finished (they usually finish eventually, but it can take hours and cancelling doesn't always work or takes just as long). While waiting I moved and renamed two other files that are local, but not in DB, with no problem. This behavior only occurs with moving-copying-renaming and deleting files that are already in DB. Copying an external file into the local DB folder using explorer is fine, the behavior only occurs with files in DB.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorLet me ask one more thing, stolan2!
Do you keep all of your files locally synced? Do you use selective or Smart Sync, for example?
I'm mentioning this in case you have a high amount of files synced locally, as this could significantly slow down the program.
Do you keep all of your files locally synced? Do you use selective or Smart Sync, for example?
I'm mentioning this in case you have a high amount of files synced locally, as this could significantly slow down the program.
the files are set to be online only using smart sync. I also try to go in once a month and reset everything to online only to limit the files I've accessed that are now local
- HannahDo things improve, if you use selective sync to remove some folders from your Dropbox folder?
- I'm hesitant to even try this. The point of using smart sync is so that I can see all of my files and access them from one location, even if the files are set to "online only". I can't imagine that I have so many files, compared to large businesses, that this would be an issue. If smart sync does improve the situation, will that be your solution? Because that's not going to work for me
