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Forum Discussion
File keeps being moved into the parent folder instead of the subfolder on the website
When moving an online file from one directory to another directories sub-directory, often times (not always) the file will end up in the root dir and not the sub-directory that was selected.
Ex...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi BUser2024, thank you for clarifying!
Do you notice this behavior with random files, and folders or when you try to move content to this specific path?
Also, I'd like for you to maybe check with a different browser, and see if the same thing happens there. It'd help us narrow it down, and check if this is a browser-specific cause behind it.
Megan,
Since this doesn't happen every time we move a file we had to take a few days to test the Edge browser. So far we have not been able to trigger the issue in Edge.
To clarify, it will happen to a random file we are attempting to move. but it always puts the file into the root and not the sub dir __Site Visits instead of __Site Visits/Import-into-Goodnotes when the issue occurs.
We will continue to test in Edge.
