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AEK1's avatar
AEK1
New member | Level 2
4 years ago
Solved

File recovery after Sync, files missing

Dear Community, I urgently need help recovering my files. I wanted to sync Dropbox on my two devices iPhone and MacBook, as the App in iPhone only showed a small number of files. (majority of files o...
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  • Jay's avatar
    Jay
    4 years ago

    Hi AEK1, thanks for bringing this to our attention.

     

    Can you find any of the missing files in the events page or the deleted files page to recover them?

     

    Keep me updated with any progress!

Neetubajpai12's avatar
Neetubajpai12
New member | Level 2
4 years ago

Yes files are showing on event page. So please let me know for recovery of files

Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 years ago

Neetubajpai12 you can restore from there, but, only if its showing within your recovery window. For example if you are a free user you have 30 days to do so. If its over 30 days they will show on that page but be unrecoverable. 

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