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UAB North Speed Andrius Peciuk's avatar
UAB North Speed Andrius Peciuk
Explorer | Level 3
3 years ago
Solved

File Restore

Hello, i have account [removed]. Someaone has deleted all files from folder [removed].   Can You help to restore?   Thanks!   [personal information removed per the Community's Guidelines]...
Delete
restore
Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
UAB North Speed Andrius Peciuk wrote:

If i make upgrade, possible restore the files?

No. Upgrading now will not help, and there's no way to pay to have Dropbox recover files. Unfortunately, if you're unable to restore the files from Deleted Files or your Events page, then the files no longer exists on Dropbox's servers and are unrecoverable.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

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