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Cafnel's avatar
Cafnel
Explorer | Level 4
6 years ago
Solved

File type changed on its own

I have a folder where I keep my instrumentals and they are all saved in .wav or .mp3 files. I was going to listen to one particular file and noticed it had what resembles a lock by it instead of a wa...
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  • Walter's avatar
    Walter
    6 years ago

    Yes, exactly Cafnel; just add the (.mp3) portion to the file's name when renaming it. 

     

    Let me know if this did the trick! 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi Cafnel; welcome to our Community!

 

Can you please let me know if you're trying to open this file on our website, on your computer from within your Dropbox folder or via our mobile app perhaps? 

 

A screenshot of how this looks like on your end would be very helpful so please feel free to attach one in your next reply. 

 

Thanks a bunch! 

Cafnel's avatar
Cafnel
Explorer | Level 4
6 years ago

Hello @Walter. Thanks for replying. I've tried my mobile device and a computer. It's the file titled "NewRepublic"

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Thanks for the screenshot Cafnel!

     

    It looks like this file is missing its extension for some reason. If you're sure it's an mp3 file, could you rename it appending the .mp3 part to the file's name? 

     

    Also, the icon you see on the left is the UFO icon which generally means that there's no preview available for the file you selected. 

     

    Assuming that the file was uploaded correctly, adding back its extension should help resolve this. 

     

    Keep me posted on the results please!

    • Cafnel's avatar
      Cafnel
      Explorer | Level 4
      6 years ago
      I'm sorry, got to make sure I understand. So rename it with .mp3 on the end?
      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        6 years ago

        Yes, exactly Cafnel; just add the (.mp3) portion to the file's name when renaming it. 

         

        Let me know if this did the trick! 

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