Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Bowmanh23's avatar
Bowmanh23
New member | Level 2
8 years ago
Solved

File will Only Open in Excel Online

Hi! I work from home and share an excel file with other employees. We all make edits to the file and save it so others can see. Typically when I open files, I choose to open them on my desktop and no...
edit
Share
Web
  • Walter's avatar
    Walter
    8 years ago

    You will have to work on this file from within your Dropbox Folder Bowmanh23 (meaning that you'll need to have the desktop app running and this file located within your Dropbox folder's structure) - or else the changes you make won't sync back to our servers and therefore to other linked (to your account) computers or even on the machines of other collaborators. 

    Let me know if this helped please.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago

You will have to work on this file from within your Dropbox Folder Bowmanh23 (meaning that you'll need to have the desktop app running and this file located within your Dropbox folder's structure) - or else the changes you make won't sync back to our servers and therefore to other linked (to your account) computers or even on the machines of other collaborators. 

Let me know if this helped please.

Bowmanh23's avatar
Bowmanh23
New member | Level 2
8 years ago

This helped, thanks! My drop box is synced. Thank you!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!