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Nick76's avatar
Nick76
Helpful | Level 6
3 months ago
Solved

Files accidentally deleted more than 30 days ago. Can I restore them?

Hello everyone, unfortunately I accidentally deleted some very important files about 50 days ago. Unfortunately, these files are no longer in the trash either, since more than 30 days have passed. I...
Delete
restore
  • Megan's avatar
    Megan
    3 months ago

    Hey Nick76, thanks for posting here today!

    I'm afraid that since it's been more than 30 days since your content was deleted, there's not much that we can do about it.

    As a last resort, and just to ensure that there is nothing more that can be done, I’m going to send you an email in order for us to have a closer look into this. Reply back to me, and we'll take it from there.

    Thanks a bunch!

Nick76's avatar
Nick76
Helpful | Level 6
3 months ago

Megan was really valuable and helpful; she assisted me step-by-step via email to find my files again. Unfortunately, I still wasn't able to find them, but I must say that the support was truly incredible! Thank you so much! 🧡🧡

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