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Azfar Wajid's avatar
Azfar Wajid
New member | Level 2
11 months ago

How can I restore files that were accidentally deleted?

hello i want to restore my 7 to 8 years old data, which is deleted by mistake 

11 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    @Azfar Wajid wrote:

    hello i want to restore my 7 to 8 years old data, which is deleted by mistake 


    If they were deleted within the last 30 days then you can recover files from your Deleted Files page. If they were deleted more than 30 days ago then they cannot be recovered.

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        @Azfar Wajid wrote:

        i will pay any fees to recover data, please let me know


        That's not possible. If the files were deleted outside of your recovery window, it's not possible to recover them.

    • Rpesmf3's avatar
      Rpesmf3
      Explorer | Level 3
      I tapped 'deleted files' and an empty waste basket came up!
      Other suggestions?
      How'd it happen...New expensive phone I messed up so to restore to 'virginal' new, I took photos/contacts aside, then stripped phone to like new. I then got contacts back but not pics. HELP PLEASE!
      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        Rpesmf3 

        Did you upload them to Dropbox? If so they will be on Dropbox however on mobile devices they do not sync back to photos. You'd need to manually resave them back to the device. 

         

        They should be in the Camera Uploads folder on Dropbox

  • rewired2change's avatar
    rewired2change
    Explorer | Level 4

    Someone shared a folder with me. I moved them and renamed some of them. The folders are there but all the files are gone. The other person said they got a notification they were deleted. So NEITHER of us have copies of the files

    How do I get them back?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff

      Hey rewired2change, thanks for joining us on the Dropbox Community.

       

      Have you checked your deleted files page or your events page, to see if you can find the files?

       

      Also, make sure to check your shared page, if you cannot find them in the pages above.

      • rewired2change's avatar
        rewired2change
        Explorer | Level 4

        I checked he Shared and Deleted Folders. Nothing there. I found something in the Event Folder but how do I get a copy of it all?

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